In the rapidly evolving landscape of healthcare, patient experience has emerged as a crucial factor in driving better health outcomes. At a recent session during Becker’s Digital Innovation + Patient Experience + Marketing Virtual Event, Kristen Jacobsen, Vice President of Marketing…

The latest generation of “AI agents” have transformed the way businesses operate and interact with customers; however, they have also raised some new ethical concerns. AI agents may be the next big thing in Generative AI tools; however, they also may…