In the rapidly evolving landscape of healthcare, patient experience has emerged as a crucial factor in driving better health outcomes. At a recent session during Becker’s Digital Innovation + Patient Experience + Marketing Virtual Event, Kristen Jacobsen, Vice President of Marketing…

The latest generation of “AI agents” have transformed the way businesses operate and interact with customers; however, they have also raised some new ethical concerns. AI agents may be the next big thing in Generative AI tools; however, they also may…

By Ritu M. Uberoy Last week, Rohit Mahajan and I had the pleasure of attending the Health Tech Summit at Cornell Tech in New York. It was an energizing gathering of founders, clinicians, researchers, investors, and healthcare leaders, all focused on…

Rohit Mahajan “In the rapidly evolving landscape of healthcare, the integration of artificial intelligence (AI) is not just a possibility; it is an inevitability. As we stand on the brink of a new era, the potential of AI to revolutionize medicine…

Season 6 of The Big Unlock podcast captures a defining moment for healthcare. Across conversations with CIOs, CMIOs, CMOs, CAIOs, digital transformation leaders, and innovators, one message comes through clearly: artificial intelligence has moved beyond experimentation. In 2025, AI is no…

Rohit Mahajan AI voice agents just took a big step toward sounding more “human.”  WellSaid Labs Inc., a developer of lifelike artificial intelligence voice technology, recently unveiled the next generation of its enterprise platform, introducing major upgrades to its audio studio…

Rohit Mahajan Can AI help us find better ways to use AI? The answer is apparently “yes!” Microsoft recently announced that it has launched a range of AI agents designed to provide workers with artificial intelligence assistance during meetings by creating…

Rohit Mahajan A recent study published by the World Economic Forum (WEF) says that to overcome challenges hindering meaningful adoption of AI and to realize AI’s full potential in healthcare, one of the six pivotal shifts for public and private leaders…

The rapid evolution of AI has fundamentally changed the dynamics of customer interactions across industries. In the recent “Voice Agents That Work” webinar hosted by Big Rio and Demo Consulting, industry leaders explored the present and future of agentic AI—particularly voice…

Agentic AI and, more specifically, AI Voice agents are having a transformative impact on healthcare. From bringing real-time reasoning to clinical and operational workflows to reducing physician burnout, AI Agents are changing healthcare for the better and improving patient experiences. Why…